About the Product

How does Crustly actually keep bread fresh?

Real cotton and natural beeswax create a breathable barrier, it lets just enough air through to stop moisture build-up (which causes mould), while keeping enough humidity in to stop your bread from drying out. No plastic, no synthetics, just a natural balance that plastic bags simply can't replicate.

How long will my bread actually stay fresh?

Most customers find their bread stays soft and crusty for up to 7 days, significantly longer than a plastic bag or open countertop storage.

Does it have a zipper closure?

Yes, your bag comes with a zipper closure and a secure clip closure with a fold-over top, so your bread always stays properly sealed and fresh.

Can I use it for anything other than bread?

Absolutely. Many customers also use it for pastries, veggies, and other fresh produce, one bag - endless uses.

Is the beeswax coating safe / food-safe?

Yes, our beeswax coating is 100% natural and food-safe, with no synthetic additives. It works great for all types of bread too! Sourdough, artisan loaves, baguettes, rolls. The spacious design fits a full-size loaf without squishing it.

Care & Durability

How do I clean my Crustly bag?

Simply wipe it clean with a soft, slightly damp cloth. Avoid machine washing, as this can affect the natural beeswax coating.

How long does the bag actually last?

With normal care, a Crustly bag lasts for years, making it a one-time purchase that replaces hundreds of single-use plastic bags.

Will the beeswax wear off?

Over time and with regular use, the coating may need a light refresh, we're happy to share simple re-waxing tips if that day ever comes. Please contact us at: info@shopcrustly.com!

Shipping

How long does shipping take?

Orders typically arrive within 7-11 days. You'll receive a tracking link by email as soon as your order ships, so you always know where your package is. You can also find all the tracking information on the 'Track Your Order' page.

Is shipping really free?

Yes! Due to our good relationship with our supplier, there are no surprise fees at checkout. The price you see is the price you pay.

Do you ship internationally?

Currently we ship within the United States.

Orders, Returns & Guarantee

What if I'm not happy with my order?

You're covered by our 30-Day Guarantee. If something's not right, reach out to us at info@shopcrustly.com and we'll make it right.

What if my order is delayed or lost?

It's rare, but if it happens, we'll work with you directly to track it down and find a solution, just reach out and we'll take it from there.

Can I change or cancel my order?

If your order hasn't been processed yet, yes! Just contact us as soon as possible and we'll do our best to help.